Please allow a slight detour as I explain why.
Longtime readers of the blog have probably figured out that my health has not been the greatest over the past few years. In late 2016 I was diagnosed with kidney disease right as my Cubs were charging into the World Series. I had to go to a center and receive a dialysis treatment 3 days a week. That adds up.
Then, this spring, my doctors decided that I was able to continue my dialysis at home. The good part was not having to travel to the center several times a week. The bad part was that this type of dialysis took about 8 hours and sapped my energy. I could barely find it in me to eat, let alone go out to a game, surrounded by people in an environment that I have always considered to be high energy for myself.Recently I was approved for a dialysis machine, that allows me to do the entire treatment overnight as I sleep. It is much less intense and I mostly feel good afterwards when I wake up. This allows me a return to a relatively normal schedule, which means that one of the first things I wanted to do was get out to the ballpark!
My lovely wife, Lauren, and I picked a day off of work for her and began planning a game. Initially we were going to return to Lancaster to see the Jethawks, but shortly before gamely I started hearing some interesting rumors. It seemed that the injured, Mike Trout was getting ready to start his rehab and would begin working out with the 66ers.There were no guarantees that he would play right away but I’m a gambling man and bought 2 tickets for the first date that the Angels said would be his earliest return. I figured he would at least be working out with the team so we could watch him hit in batting practice and who knows? Maybe he’d be up for signing autographs.
Mike is a great signer at home in Anaheim, literally minutes away from my home, but luck has never been with me when he is signing and I’ve always missed out. A smaller ballpark, like San Manuel Stadium, home of the 66ers seemed to provide a much better opportunity.
So Lauren and I packed up baseballs, camera gear and a pretty sweet mix CD by me and headed up to San Bernardino. Along the way we stopped in to the Inland Empire’s favorite fast food, Baker’s Drive-Thru, and grabbed a couple of burgers for lunch.
I was afraid that the detour to Baker’s might throw off our timing to reach the ballpark, but we got there approximately 45 minutes before they were set to open the gates, which was an hour prior to first pitch.
It seems others had heard about the return of Mr. Trout (who the Angels had confirmed WOULD be playing that night.) There was a sea of #27 Angels jersey in the line, which appeared to be at least 100 people deep. By the time the gates opened, that number had at least tripled.After getting my bag checked I hobbled down to the third base side of the park and joined a mass of humanity with the same dreams of getting an autograph from Mr. Trout as I did. Having been in guest control in a former life I truly felt bad for the usher who was trying to keep the aisles clear for people who actually had tickets in the general vicinity. He was very kind and never lost his cool, so props to Darrell of the 66ers!
We stood. And we waited. Not only had Mike not come out by approximately 20 minutes to game time, but suddenly there was the announcement that strikes fear into the heart of all stadium autograph seekers.
“At this time we ask that you please return to your assigned seats.”
Honestly, I would have, but I was literally stuck in a mob of people with no way out. Darrell was not pleased that no one was leaving. I’m sorry Darrell!By this time Mike had come out and after signing autographs for the Little League team that was being honored on the field, headed down the left field line to warm up.
With the announcement having been made and the fact that it was mere minutes from the first pitch I figured I would have to chalk this up to a ‘close but no cigar’ encounter, but I was still trapped next to the dugout in a hot, sweaty mass of humanity.And then it happened. Mike came down to our little section and began signing. He mostly hit up the kids, but I’m not ashamed to say that I was able to hand over my baseball and get it back signed. I didn’t push, I didn’t cheat and I didn’t screw over any kids. I was pretty pleased with my quarry. Anything else that happened this night would be mere icing on the cake.
I found Lauren who had cooled down with a shave ice while I was Trout fishing and we got a lemonade to cool me down and found a nice shaded picnic area in which to relax. We rested and I rushed down to try to get some photographs of Mike’s first at-bat.In addition to being Mike Trout Day (unofficial) it was a celebration of SPAM’s 80th birthday (official). I love SPAM. Lauren likes SPAM. It seemed natural that we would enjoy some of the SPAM-centric snacks available. I was getting hungry again, so Lauren went exploring and reported back with the specialty SPAM menu. I felt that the “Grilled Cheesy Bacon Melt,” described as “Thick slabs of griddled Texas Toast loaded with bacon, cheese, more bacon and even more cheese!” with an addition of diced SPAM would hit the spot and the SPAM musubi would also be a nice treat. This is the point where the wheels fall off of our lovely adventure.
It seemed to me that Lauren had been gone a while, like 3 innings at least, and I was beginning to worry when my fast dying cell phone buzzed at me and I got a text saying “Still waiting.” She made it back to me shortly thereafter, and was obviously not happy.
We don’t know why, but it took over 40 minutes to make my sandwich. There was no warning that this was going to be an issue, and most appallingly, there was no apology for the wait afterwards. Not even an obviously false one. In addition, the musubi and bottle of water we ordered was given to her upon paying. The water had 40 minutes to warm up and the musbui had the same amount of time to cool down and slightly congeal. Lauren was not the only one with this problem. There were several others at the stand livid about the treatment and many cancelled their orders and demanded refunds.
I understand that this is a Class-A ballpark. I understand that the SPAM items are a specialty and that the high school kids in the concession stands are probably not overly familiar with them. I do NOT understand where an “I’m sorry for your wait” or even some indication that what was happening was unacceptable was never offered. I’m not saying offer a discount or comp the food or anything like that. However, a bit of human decency is not difficult to muster up and, to me, seems like an automatic response.
This experience cast a very negative light over our whole time at the ballpark and will likely color any future visits; but it doesn’t matter to the concessionaires. They’re just high school kids working for minimum wage and couldn’t care less if their attitudes cost the team, or at least their concession stand, customers. It was just a shame.That being said, the sandwich was delicious. Tons of orange American cheese melted on standard white bread with little jewels of bacon and SPAM sprinkled throughout and decorating the top. I destroyed the thing. Might have considered another if I thought I could get it before the game ended. The musubi was a bit of a disappointment. As stated earlier, it had gotten cold and the rice began to solidify as the SPAM was disintegrating into a cold grease bomb. We were only able to eat a few bites. The warm water was wet and that was all we asked of it, though a cool drink would have been nice.
We decided to leave the picnic area at this point and look around the stadium itself. It was a nice little ballpark that to me was very reminiscent of an MLB Spring Training facility.
As we walked past one particular point of the concourse there was a line of people, probably 40-50 deep. Lauren asked me what was going on, and I was stumped for a minute and then my brain clicked.“They are out here waiting for Mike Trout to leave after the game!” I said. Considering that he was only at that point coming up for his final at-bat and then would have to shower, get ready to go and likely handle some media requests, those folks were in for a long wait. I hope they did well.
The team store was nice. It had a pretty decent selection of things, including a Mike Trout 66ers shirsey, but my wife says I have too many t-shirts already (I do) and nothing else in the store particularly struck my fancy. There were some nice hats, but at the price point, I’m not sure I would have gotten the value out of wearing them, so we left the shop empty-handed. I was also surprised to not see any game-used items for sale. Usually team shops will have a bucket of cracked game-used bats and maybe a few other items, but there were none to be found.It was at about this time that we decided to head out, so we took a few last photos and headed to the car.
Overall, I achieved what I came to do and the ballpark itself was nice and had a very strong community vibe. A lot of the fans seemed to know each other and spent a lot of time visiting with each other and catching up on life. There was a very positive energy that I enjoyed.
Sadly the food incident really did color the entire evening, but we are willing to revisit San Manuel Stadium, perhaps on a normal weeknight when one of the greatest players in the MLB isn’t in town and see what kind of experience we have then.I’m hoping to be able to add some more entries on here soon, so until next time, keep trippin’ baseballs! As always, my full complement of photos can be found here
Addendum as of Friday morning. After I contacted the 66ers with my concern they reached out to me and not only apologized for the behavior of the employees, but gave a reasonable explanation as to why the food took so long (They knew it would be time-consuming so it was scheduled on a Wednesday night,which is traditionally slow…and then Mike Trout happened.) They invited us back to a game to get a full experience and I will look forward to taking them up on that. Thank you, 66ers for your prompt and satisfying customer service.